Looking for L1 Support Engineer (2-4 years) in a leading Telecom/VAS MNC at Bangalore Location
One of our product based client is looking for L1 Support Engineer (2-4 years) for Manesar.
Please find below brief about the role :
Designation – L1 Support Engineer
Experience – 2-4 years
- Good experience on SMSC, USSD, SMPP, Switch, STP, Telecom and Networking fundamentals.
- Exposure to ITIL based Support Ops, Advanced knowledge of SS7, Sigtran and Telecom or VAS Domain.
- Should have good knowledge of protocols like SMPP, SS7, SIGTRAN, SIP, TCP/IP, GMLC and Diameter.
- Should have good experience of Fault Management, Change Management / Configuration Management, Problem management, Client /Partner management and Performance management.
- Advance level understanding of VAS domain, SS7 and telecom concepts
- Good knowledge of SMSC and SMPP based application.
- Hands on NOC tools and process, Linux and Solaris in advance level.
- Good Presentation Skills; should be able to conduct/drive internal, team, client and vendor meetings independently.
- Ability to manage partners /client 24X7 availability for team and client.
- Should be able to work during off hours as required
Interested candidates can share resume to firstname.lastname@example.org